Online Form Accessibility

Contact Form

Online forms are the predominant way to procure data from users on the web. Some forms are difficult to complete, or simply do not work.


  • 50% of U.S. adults read at an 8th grade level or below. (Source:
  • Screen Reader compatible for users with visual impairments.

Best Practices:

  • Tab Order! – make sure the tab key navigates the form fields in a logical, sequential order.
  • Label Position – left justified labels to the left of input fields are the most user friendly.
  • Use Plain English – avoid technical jargon in label name (or provide explanations).
  • Make Required Fields obvious – Consider using the word Required instead of an asterisk.
  • Create APIs for common drop down menus.
  • Provide Inline Validation – give clear feedback to the user that the data was inputted correctly.
  • Clear Error Messages – identify the problem & tell the user what to do to fix it.
  • Group Related Information – visually separate related inputs into sections.
  • Separate Final Action Buttons – keep Submit and Reset buttons apart and make them visually different.
  • Avoid Generic Action Button Names – instead of Submit use descriptive words (Join, Regsiter, etc.)
  • Confirmation – provide confirmation that the form action was successful.